Transnational supply chain and logistics is as old as civilization itself. Evolving with technological advancements, this sector has transformed into a sophisticated, intricate, and powerful one, capable of making lasting impacts on international trade. However, the industry has always struggled to ensure complete security, transparency, sustainability, and peace of mind for businesses trusting logistics service providers with their goods.
For over 25 years, EFL Global-founded in Sri Lanka and a prominent and trusted logistics and supply chain partner, has enabled business growth through its cutting-edge customized solutions in ocean, air, and ground freight management. With a presence spanning over 39 countries, EFL Global stands at the forefront of the industry, setting the benchmark for innovative freight forwarding solutions.
An Innovative Approach
Starting its journey in 1982, EFL Global, an IATA member, has evolved into a multinational entity going above and beyond to help businesses achieve growth through reliable supply chain transactions. Having nurtured strong connections with leading sea carriers and air carriers, the firm guarantees hassle-free services to its clients, further cementing its irreplaceable position in the industry.
“We believe that when it comes to growing businesses, there is always more than what meets the eye. We think that it is a seed of an idea that sparks innovation. We know that the shortest distance between two points isn't always a straight line.
It is the immeasurable potential that makes things work which draws our attention. That’s why we look at your every need, big or small, with the biggest heart. Because for us, there is no ask too big”, shares Ashvant Shanmugam, Director.
But its services are not all that the firm excels at. EFL attributes its success in the industry to its commitment to every client which is evidenced by the firm’s exceptional knowledge of every local market wherein its services extend. Moreover, EFL effectively integrates technological resources and tools like data science and ML to ensure a seamless flow of operations, simplifying the supply chain process. The implementation of user-friendly software tools further enhances transparency by enabling clients to navigate the logistics journey.
“We have a state-of-the-art EDI team whose proprietary software tools help us synchronize with clients much faster than traditional search providers. From complete visibility and real time updates to seamless integration for enhanced information sharing, we ensure SKU level visibility for individual shipments, customized dashboards for reporting and effective communication with our vendors”, further adds Ashvant.
We know that the shortest distance between two points is not always a straight line. It is the immeasurable potential that makes things work which draws our attention
Harnessing the Potential
EFL's formidable strength lies in its diverse and experienced management team, whose tenures range from 18 to over 30 years. This wealth of experience equips the firm with invaluable insights for long-term planning, strategic decision-making, and efficient administration. The result is evident in its exceptional customer retention rates and the ability to cultivate strong relationships with new clients. The firm’s seasoned core leadership is equally instrumental in nurturing enduring partnerships with service providers. Moreover, the dynamic teams are thoughtfully constructed around the specific needs of the customers, drawing expertise from various industries. The seamless integration of this diverse knowledge with a profound understanding of the logistics realm sets EFL’s solutions apart from conventional approaches, making EFL a trailblazer in the industry.
EFL’s journey has been defined by a singular and potent metric: customer retention. The loyalty of its clients, stands as the ultimate testament to the company’s unwavering commitment to service excellence. As EFL sets its sights on the future, it is making strategic investments in contract logistics, with a clear vision to establish itself as an industry leader in the Indian market within the next 5 years. The path ahead is paved with promise and growth for the firm, just waiting to be unfurled.
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