| | DECECMBER 20218Various digital tools help peo-ple unlearn their redundant skills and build the more relevant ones. Despite all the adversities, Covid-19 has been a great teacher for all of us. It taught us to adjust to various circumstanc-es and continue the endeavour. Be it working in a digital environment or socializing virtually, we have learned in all during the last year. However, the next frontier for businesses is to nurture their people to survive, man-age and thrive in the new world order and develop a competitive advantage. This is possible only when the remote working environment offers the same or even better learning and develop-ment opportunities as the pre-covid office setups would do. By using remote learning solutions, businesses can upskill and reskill their employees' people efficiently. For this, a simple yet actionable model, i.e. Learn, Evolve & Emerge is very effective. Businesses can organize domain-specific and general learning workshops and curated modules for their people. Below are some aspects where remote learning can help people in the current scenario:- · Functional Training for Skill Development: Even as people perform their day-to-day job, their own work area continues to evolve. In the rush of juggling several responsibilities, they often miss the latest trends and skill requirements within their domain. If not addressed in time, such as skill gap may even render them less effective at work. Using online training modules, people can take care of this issue and bring the most relevant skills to work and create a distinct edge for themselves. These modules are designed in snackable formats so that people can learn at their own pace in their free time and do not consider on the job learning as an additional burden. · Virtual Workshops for Customer Interactions: Although lockdowns and Covid-19 related protocols have limited in-person interactions, technology has enabled innovative methods to connect with everyone. By deploying virtual classrooms, businesses can help their customer-facing staff, i.e. sales, customer care, servicing departments, and others, interact with customers. Using these platforms, trainers can exchange knowledge about new products & services, provide feedback about past meetings, and share insights based on their experiences. In addition, these virtual classrooms have enhanced the accessibility for knowledge, as trainers and trainees do not need to be present at a common location at a given time. Instead, the learners can go through recorded classroom sessions independently if the need be. They can even access various simulated scenarios to prepare for similar real life business situations. REMOTE LEARNING PROVIDES ENORMOUS OPPORTUNITIES FOR EMPLOYEES' LEARNING INITIATIVESBy Pradeip Agarwal, Co-Founder & COO, Stratbeans ConsultingVANTAGE POINT
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