The growth of the gems and jewellery testing industry in India is directly tied to the growth of the gems and jewellery market. India's improved infrastructure, robust domestic demand, and thriving export demand position the country well for growth in the testing industry. The industry faces challenges such as a limited number of scattered, top-quality testing labs, but the rise in alternative materials and the unorganized nature of the jewellery market drive a need for more identification labs. Introducing new technologies, reduced costs, increased customer knowledge, and demand for authentication certificates are also contributing factors to the growth of the gem and jewellery testing industry. JEWELSCAN HD was founded to address the growing need for reliable gem and jewellery testing services in Jaipur. The company was established in 2019 in response to the influx of synthetic and imitation gems in the market and to provide accurate evaluation services to customers.
The central pain point for customers in the gems and jewellery industry is the need for more accuracy in accurately identifying and assessing the quality of their jewellery. Customers seek reliable testing services to determine the intrinsic value of their purchases and avoid being cheated by their source. Standardization of gems like diamonds has helped to differentiate and accurately evaluate the value of jewellery. To address these pain points, JEWELSCAN HD offers seamless, in-person testing with high-quality
standards performed in the customer's presence for added transparency and peace of mind. As a family-run enterprise, the company strongly emphasizes professionalism and customer satisfaction, incorporating the latest technology and seeking feedback from clients to improve its services. "Despite the challenges posed by the COVID-19 pandemic, JEWELSCAN HD has succeeded in building a strong reputation and gaining the trust of its customers”, speaks Mohit Bhandari, CEO, JEWELSCAN HD.
Innovative Diamond Testing Solutions
JEWELSCAN HD provides two primary services - Diamond identification and grading and jewellery photography for e-Marketing. The diamond identification process involves a thorough three-stage analysis by experts to determine if a product is a diamond, lab-grown, synthetic, or imitation. For Jewellery photography, it offers ambiance-based high-definition images and 360-degree videos, perfect for e-Marketing purposes. It continuously updates its machines to keep pace with new developments in CVD and imitations. “We use the latest technology and combine it with their expertise to ensure extreme accuracy in their testing”, speaks Rohit Bhandari, Proprietor, JEWELSCAN HD.
JEWELSCAN HD is known for its expertise in diamond identification and grading & jewellery photography services. Clients mostly learn about the company through word of mouth or online searches. When clients approach the company, JEWELSCAN HD solves their doubts and identifies their requirements. Testing processes are done before the clients, leading to product identification, education, sealing, and certification. JEWELSCAN HD sets itself apart by offering top-notch diamond identification, grading, and jewellery photography services. It is known for its transparent and customer-focused approach, where clients are kept informed and involved throughout the testing process. The company prioritizes accuracy, affordability, and customer satisfaction, ensuring the secure delivery of diamonds. With a focus on cost-effectiveness and transparency, JEWELSCAN HD's team of experts differentiates itself from its competitors, building customer confidence and earning loyalty through its customer-centric services.
Despite The Challenges Posed By The Covid-19 Pandemic, Jewelscan Hd Has Succeeded In Building A Strong Reputation & Gaining The Trust Of Its Customers
JEWELSCAN HD aims to expand its grading capacity, add more identification services, enhance e-Marketing efforts, and open more outlets. As a family-run business, it strives for professionalism and regularly engage with clients for feedback to adopt the latest technology.