The Indian Furniture industry has evolved rapidly, with advancements in communication, product design, visualization, and manufacturing. Nowadays, end consumers create mood boards with multiple configurations and ideas; architects and interior designers help them build their dream home and get the interiors sorted, but customers feel helpless while shopping for furniture. The most crucial factor is a competent team that can understand client requirements and communicate effectively; clients often come up with entirely new concepts while excepting customized products with prompt service; delivered at reasonable prices.
Most clients look forward to being educated on the small details and nuances concerning the product’s design, raw materials, and pricing justification. Further, on-time delivery, well-organized installation, and prompt after-sales services are vital to building a long-term relationship with customers.
Perfectly understanding the current market dynamics, Planks has successfully catered to unique client requirements with its well-versed and diversified team. The company’s technically adept team of seasoned professionals takes pride in interacting with clients from the moment of
inquiry, guiding them through the design process, helping them select the suitable raw materials, and making their ideas into actuality. Clients are kept up to date thoroughly regarding manufacturing timelines and the date of product delivery. Most importantly, all financials are kept transparent. Today Planks (IG: @plankstailoredfurniture) has grown to a client base of 3500+ happy customers from architects and interior designers to builders and end consumers.
Bringing Client’s Dream Furniture to Reality
Every piece of furniture is unique in its way; custom-made to order catering to mid-range and high-end premium furniture customers. Planks primarily works on solid wood furniture but is not confined to it. It also utilizes metals and coatings like powder coating or PVD. When it concerns raw materials and furniture finish, collaborations with top vendors to source fabric/leather and other raw materials; provide a plethora of choices for the customer with uncompromised quality. Each piece of furniture goes through testing and vigorous quality checks before dispatch; cumulative of team Planks’ years of experience, these QC parameters ensure customer satisfaction to the utmost level.
“We offer our customers more control over their experience of buying a piece of furniture. The primary factor that sets us apart from the crowd is our service and flexibility; manufacturing as per the clients’ needs and expectations; each customer gets a tailored experience at Planks. All furniture is built to order; customers can have flexibility in design, handpick the raw materials, and select the type of finish they prefer. Furthermore, they even have a say in how these products could be installed in their homes. Our team works closely with the clients to make their dream furniture a reality,” says Ron Vincent, COO at Planks.
The primary factor that sets us apart from the crowd is our service and flexibility; manufacturing as per the clients’ needs and expectations; each customer gets a tailored experience at Planks
With a strong presence in Bangalore, as they advance, Planks is in the process of going wide, expanding across the country’s southern Tier 1 city while in parallel diving in deep working with their tech team Caprimul Technologies Pvt Ltd heavily investing on AR, VR, ML, and AI technologies. Planks will be launching their online experience store planks.in soon, followed by the release of a new line of tech-embedded furniture.
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