With the advent of globalization and the introduction of containerization after World War-II, there has been an unprecedented growth in global trade as it has become extremely feasible for goods to be transported across the globe. Major manufacturers and logistics service providers have now streamlined and shrunk the decision-making and execution time by adopting new-age technology and reducing the physical paperwork, supply unpredictability, lack of centralized information which are the major hurdles in growing transactional volumes. Being one of the major players in the logistics industry, Multiverse Exim is the frontrunner in contributing in the areas of Freight Forwarding, Import and Export, International Courier Services, Local Transportation, Customs Brokerage, and Warehousing.
“We have been successful in incorporating the decision making points in our information flow leading to faster and surer dealings. Before finalizing any shipment, we educate the shipper of the current status of trans shipment ports and the freight delta compared with a direct vessel which assists them in planning better,” says Siddharth
Kotecha, the Founder, Multiverse Exim. The company has certain partner shippers who have changed their regular routes to marginally expensive vessels leading to a shorter good sat-sea period, leading to immense savings in interest costs on idle inventory. The company is managed by experienced professionals who address all challenges with quick responses and effective solutions.
Being an experienced service provider in the supply chain, process mapping, and freight forwarding, the organization has set flexible process flows for every vein in the shipment lifecycle by pushing the entire cycle towards error-proofing or poka-yoke. “Our USP is the processes which bind the young team who have worked in a global logistics startup from its inception to handling multiple lead roles in an extremely high-paced organization. We have carried the experience, relationships within the industry, and customers and channelized those to give a direction,” Siddharth adds.
Multiverse Exim has continually evolved the scope of services that it offers to its customers by trying to be closer to a complete solution. This is preferable for its exporter partners as they understand the need to focus on manufacturing, trading, and business development activities rather than investing time in logistics planning. Armed with efficient internal processes built within the organization, the company maintains its focus on freight forwarding and catering customers with customs clearance, road transport, warehousing solutions along with exporting goods.
Within a short span, it has successfully offered quality services and gained trust among corporate customers during the last two quarters. “Every day a new challenge comes in logistics and that makes it appealing to work,” Siddharth says. While explaining that he also said that recently a cargo was in corrugated boxes which did not have certain serial numbers following the destination countries’ customs rules. Therefore, the cargo got stuck at a port for an indefinite period but his team was successful in nominating an agent at the trans shipment port for releasing the cargo with new paperwork with the customs as well as changing the destination of the shipping line.
It has also implemented technology and will continue to do iterative implementation where the process can be replicated and error-proofed using machines. It is set to create a platform to help its customers organize and track movements, reduce admin tasks such as hunting shipment information through numerous emails, save major time by and smooth coordination of documentation and freight movement. The company is also aware of the impact of shipping on carbon footprints and aspires to work on how to carbon offset shipping activities in the long run.
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