Indian exports have skyrocketed as a result of extensive government initiatives designed to help grow the country's enterprises and industries. Exports to India have increased but imports have declined as the "Make in India" movement gathers steam in the country. A direct outcome of this is that the clearing industry has experienced enormous expansion. Furthermore, one of the major contributors to the growth of the Indian clearing customs of imports and exports sector is Translink Logistics Pvt. Ltd.
Established in 2005, Translink Logistics is a well-known customs house that handles the clearance of both air and sea cargo from all major ports. Owing to its principle of attaining complete customer satisfaction, today, Professional Impex has grown as a well-known brand in the import-export sphere.
Customer-Centric Firm
Translink Logistics provides various services according to the requirements of their clients from different industries. Some of the core services offered by the company are Customs Clearance of Air Export and Import, Customs Clearance of Sea Export and Import, Power Projects, Distribution and Warehousing, Indenting, Liaison with Government Agencies, and so on.
A core value of Translink Logistics is putting the interests of its clients above anything else. Explaining more about this approach, the
Managing Director of Translink Logistics, P.V. Nagrajan says, "Offering safe, outstanding, and convenient services to our customers are top priorities for us. We go above and beyond the box to ensure that our customers are completely satisfied with our services.
At Translink Logistics, the client is always at the forefront of the company's strategic planning. Because of this focus, we have been able to continually improve our services and hence our results. This company's core team works tirelessly to ensure that all of our clients, no matter how large or little, are satisfied with the services we provide. Every member of the team is seasoned and committed to completing duties quickly while delegating responsibility at different levels".
Heavily Invested In Technology
Certainly, technology plays an important part in the export and import market; every freight forwarder requires suitable technology ERP software in its position, as well as sufficient training to comprehend Incoterms and numerous foreign advancements. Without these, growing a freight forwarding firm to a scalable level might be extremely difficult.
As a result of these concerns, Professional Impex has indeed implemented an ERP system that is resilient on its own and is being upgraded regularly to meet the changing needs of clients. In comparison to their competition, the company's growth is accelerated by the adaptation of many newer technologies. Professional Impex has also made significant investments in technology, including CRM, which has been adopted across all customer-facing departments. In addition to this, for research tracking, delivery status, and more, the company has connected its consumers to the systems.
A core value of Translink Logistics is putting the interests of its clients above anything else
Translink Logistics team is continually on the lookout for new chances, and when they present themselves, they seize and transform them into revenue-generating models. “Our goal at Professional Impex is to strengthen our core competencies while also keeping an eye out for new opportunities. Following that, we develop ways to capitalize on those prospects.
This is one of the ways we stay ahead of the curve in today's ever-changing market, and we are always implementing new technology as soon as they are made available in the marketplace. We also keep our employees up to date on the latest advancements, industry changes, and new policies to keep them informed about the market and offer better services than our competitors”, concludes Nagrajan.
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