The logistics segment in India has seen substantial growth in the past 10 years. The availability of manpower has always been an advantage in India but this combined with the advancement of and adaptability to technology has brought about tremendous change. A major challenge when running a logistics business is Cost management. Customers have the right to a fair price and companies have to maintain complete transparency. This being said the market is extremely competitive when it comes to shipping costs and keeping up with these costs can prove challenging for most companies at times.
Shiftco Shipping & Logistics with its head office in Chennai and branches across India and Sri Lanka well understands this and hence ensures that customers are not at the receiving end of last-minute price hikes. Over the years Shiftco has gained credibility and is now in the league with big and reputed players in the industry. “We strive to focus on the quality of our services and maintaining long-term relationships with customers”, says Gopi R, CEO of Shiftco Shipping & Logistics when asked about his mantra to success.
Accomplishing pioneering logistic solutions around the world has been the impetus of Shiftco Shipping. Since its inception, Shiftco has carved a niche for itself by forging relationships with elite clients endeavouring every day to empower and move forward with them. Shiftco epitomizes its core values of integrity, urgency, and alacrity. The company follows a hands-on model when it comes to providing services. “We have people on the field looking into everything right from packing to inspecting to shipping and delivery”, adds Gopi. Further, the company uses the latest technologies to make things less labour-intensive.
Delivering quality services internationally
Shiftco Shipping & Logistics has +100 Key Global customers alongside a portfolio of renowned clients, locally. Currently, the company has offices in all major cities in India, one in Sri Lanka, and is in the process of setting up more global offices. The company also has Service Agreements with a Few Global players and boasts of a great team of operator partners which according to Gopi has helped ease the process of service delivery. “This is one of the Key reasons we have grown to step into and service the International delivery”, adds Gopi.
The team at Shiftco focuses on accountability and no stress deliveries rather than ‘profits’ alone
Recently, the company helped ship a critical shipment from Japan to India. Other shipping companies, according to Gopi had refused to complete this project because Japan was shut on Friday, Saturday, and Sunday at that point. However, even amidst this setback, Shiftco Shipping & Logistics arranged for the transportation of this shipment and landed the same in Mumbai, the following Saturday. “We surely have achieved a lot in the past seven years, but every day is a new day and there are new challenges that we face. It’s all a learning experience and we believe in learning from our failures and most importantly not repeating the mistakes we have made”, says Gopi.
The company’s business model is customer-centric and superior service tops the list when it comes to business goals. The team at Shiftco focuses on accountability and no stress deliveries rather than ‘profits’ alone. Alongside end-to-end logistics, the company also provides Process management and communication solutions that drive information to its customers at all stages of the shipment. “Customers have other options, but they choose you because they trust you”, concludes Gopi.
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