High-stakes scenarios and regulatory requirements drive the demand for third-party inspections, mirroring business growth. This demand highlights NMCI Inspections and Survey's crucial role as a leading provider of survey, inspection, laboratory testing, and PSI audit services. Established in India in 2006 as a subsidiary of NMCI Group's flagship company, National Marine Consultants, US, and headed by Chairman Ghulam Suhrawardi, NMCI Group is registered with TIC Council, Belgium, and has a global presence. The company offers third-party inspection services to industries and actively participates in the dynamic international trade environment.
Reflecting on the growth, CEO Anil Maurya states, "When I took over the company in 2012, there was only one manager. Gradually, I appointed managers with various expertises and now we have expert managers and associated testing laboratories in the field of Inspections of metal, mineral, coal, agri-food, and industrial sectors, and India business operations headed by Saikat Banerjee, Director (Operations). Additionally, we manage quality control in food factories and industrial fabrication workshops. I also hired a specialist in plastic packaging, including PP and PVC, who initiated inspections and testing in FIBC (Flexible Intermediate Bulk Container). This strategic hiring facilitated our continuous growth".
Driving Industry Standards
NMCI offers a range of Survey and Inspection services, including scrap and recycled products inspections, petroleum products inspections, and PSI audit services. With a client-centric approach, NMCI reviews each job to understand specific requirements; ensuring inspections meet desired scopes for quality, quantity, or production stages. The company prioritizes prompt, accurate reporting, providing interim updates to keep clients informed. The maker-checker system, where inspectors report to managers who cross-check their work, ensures high-quality inspections and client satisfaction.
Furthermore, when a client seeks inspection services from NMCI, the relevant regional office receives the initial contact and communicates directly with the client. After thoroughly understanding the client's requirements, the regional office provides a tailored quotation. The task is assigned to the appropriate inspection branch, and an agreement is finalized through quotation acceptance, purchase order, or work order before any inspection begins.
"If clients are unsure about their needs, NMCI offers guidance on legal requirements, product characteristics, and sourcing details. The company only accepts jobs within its areas of expertise, ensuring transparency and integrity. If we cannot fulfill a requirement, we inform the client and may suggest alternative providers. This commitment to accuracy and honesty fosters long-term trust and repeat business", adds Anil.
NMCI has built a strong foundation by hiring expert managers who specialize in inspecting coal, minerals, metals, agricultural goods, and food products. Now, it is expanding into the oil, gas, and petroleum sectors, continuously recruiting experts to develop new departments. The hiring criteria emphasize relevant expertise, a proven track record, and leadership capabilities.
NMCI is dedicated to professionalism & integrity ensuring customers' needs are fully understood & met
Creating Job Opportunities
The current strategy involves strengthening offices in Calcutta, Delhi, Indore, Chennai, and Bangalore by adding more managers and staff with diverse expertise. The company focuses on new markets, such as the dry fruit inspection, to respond to client demands for specialized services. Additionally, the company is committed to digital transformation, implementing IT solutions to enhance inspection processes and aiming for greater scalability and effective control and desire to use Drones, Robotics, and AI-enabled equipment/techniques in third-party inspection services.
"The goals include strengthening digital platforms to improve monitoring and control systems, as well as expanding operations both within India and internationally. By enhancing expertise, expanding its geographical presence, and leveraging technology, the company aims to provide superior inspection services and achieve significant growth in domestic and global markets", concludes Anil.
