Over the last two decades, ISO certification which is management system certification in different sectors has been gaining traction. Geographically dispersed businesses along with their customers and key stakeholders look for quality products and efficient services that meet the specified requirements cost-effectively and within the stipulated timeline. As part of the vendor evaluation and approval, businesses seek certification to applicable management system standards as one of the criteria.
This ensures the supplier is committed to the contractual terms applicable, including protection of the environment, workforce safety, and compliance to national & international requirements such as FDA, IP rights and so on, within the business process supply chain. Management systems, if leveraged right, can make an organization more system-oriented and less personnel-dependent, thus improving organizational efficiency. When a client is on the lookout for management system certification in any particular sector, they generally look for the easiest and fastest way of obtaining it.
However, most clients lack the required knowledge of its workings and the process involved therein. They perceive it as a one-time process that will presumably last for a lifetime. However, the process of ‘management system certification’ has audits being conducted at different stages. This gives credence to stakeholders that there is a system independently verifying compliance to the applicable requirements through domain experience auditors/auditing team.
Coming to the fore is Integrated Quality
Certification, a part of IQC Group of Companies, with its impartial, independent, and reliable management system certification services with value-added benefits designed to enhance organizational knowledge with a focus on rendering cost-effective services.
This is achieved by working within the defined requirements of accreditation, which is monitored internally through the internal auditing process, management review meetings done on a pre-defined periodicity, and independent certification decision process and accredited systems being independently verified, evaluated and authorized by the accreditation body based on the requirement of accrediting CABs (Conformity Assessment Bodies).
Additionally, the certification personnel and audit resources are monitored for their performance and calibrated to ensure that the service delivery is consistent and conforms to the specified requirements. This is ensured by providing the necessary training for skill enhancement and continual professional development in resource capability and organization knowledge. “With our knowledgeable, competent and professional team having in-depth expertise, IQC can provide localized services, priced competitively and with a focus on customer satisfaction within the context of requirements and the boundaries in which we are operating,” informs A. Udaya Shankar, Promoter & MD, IQC.
Sneha S. Bondal, Assistant Manager
Incepted in 2003, IQC takes pride in being an Indian-multinational operating company located across India and globally, and having certified 5000+ clients till date across various management system certification domains. “What sets us apart is our defined core values and IQC workforce adhering to the policies and procedures at all times and offering value-added certification services without being discriminatory or partial,” reveals Udaya.
Mapping-out the Future
Gearing-up for the evolving market, the company aims to add certification schemes under a suitable accreditation body considering the scheme requirement, local market requirement and business decision of IQC. Appropriate training is being implemented to ensure the same. Udaya concludes, “IQC is reaching-out to the market through digital and social media platforms to establish a connection with stakeholders and onboard business associates who are interested to represent our certification services in their region”.
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