The Indian chemical industry sector has been thriving in recent years and is anticipated to expand at a CAGR of 6.3 percent from 2023 to 2030. In order to successfully reach and service the vast spectrum of customers, chemical manufacturers must have a good distribution partner. Firms seeking to solve logistical and supply chain challenges while managing hazardous chemicals require professional distribution partners. Furthermore, with global supply disruptions, the function of a distributor is becoming increasingly vital. As a result, more and more enterprises are looking for good distribution partners, and the Indian chemical distribution market is expanding rapidly.
Understanding this, Imkemex has been able to assist its customers in keeping their plants running without supply disruptions. Customers have benefited from the company's ability to stock huge amounts of products and the flexibility it provides by having inventories available within a day or two of their plants. Imkemex has evolved from an organization that once focused on supplying large domestic enterprises with a distribution channel to one that currently focuses on incoming specialty chemicals to provide world-class chemicals and chemistry to the Indian industry. Further, Imkemex’s ability to repackage hazardous products reduces customers' need to stock huge quantities of hazardous products because it can supply them with only the quantity
they demand rather than being limited by what can be delivered across great distances by sea.“Our value philosophy includes compliance and safety concepts. We have a capable team that is customer-focused, knowledgeable, and empowered to respond quickly. We don't have any ticketing systems or phone sales representatives.
We do not feel that cutting expenses by making the customer experience virtual and faceless is a good idea. A great individualized customer experience is in our DNA”, says Gurtaj Kahlon, Chairman at Imkemex. “We meet with customers in person and have one person and a committed staff to service them. It's GOLD to us since our motto is 'Small enough to care, Large enough to get the job done'. As a result, our OTIF figures are far above average. Furthermore, our internal procedures are both required and adequate. We are hardwired to keep things simple for our clients,” adds Gurtaj Kahlon.
Offering a Whole Gamut of Quality-Driven Products
Imkemex has successfully served a diverse range of industries, including paints and coatings, construction, polymers and adhesives, personal care, food and beverage, water treatment, pharmaceuticals and agrochemicals, flavours and fragrances, metals and glass, electronics, lubricants and coolants, oil and gas, and so on. Each industry has a standout product. Sustainability is a crucial issue for distinction. So is meeting customers' safety, regulatory, and quality needs.
For example, we offer grain-derived, multi-compendial solvents such as Ethanol for the pharmaceutical industry. Further, sustainable bio-based rosin esters for adhesives. For example, relatively new materials to the world like graphene-based dispersions that impart extreme corrosion inhibition in coatings leading to rust-free infrastructure for decades, and water-based biodegradable cleaning solutions for metals and optical lenses, among others.
Imkemex believes in providing solutions rather than simply selling products
Imkemex believes in providing solutions rather than simply selling products. As a result, the company employs a consultative approach, understanding their performance and specification requirements, the chemistry, and the application, and then suggesting fit-for-purpose solutions to its customers. “We anticipate that Pharma and Agrochemicals, Polymers, Coatings, Inks and Adhesives, Lubes, and F&F will develop quicker and so require more sustained concentration from our existing portfolio. Water treatment chemicals and personal care provide major growth potential, and we are working to expand our product line”, concludes Gurtaj Kahlon.
