The manufacturing consultants market in India is on the rise, with the industry expected to reach $24 billion by 2028, growing at a CAGR of 8.3 percent from 2023 to 2028. However in order to cater to this rising demand, the manufacturing consultants should have the capability to provide cost effective customized solutions to specific business problems faced by their customers. ICEQBS takes a forefront position as a forward-looking enterprise that has positioned itself as a leading manufacturing consultant to offer customized and innovative solutions to the customers’ business problems in a cost effective manner.
Established in 2015, Innovative Consultants for End-to-End Quality Business Solutions (ICEQBS) helps manufacturing and service organizations achieve their ambitious business goals by improving their business processes. The company offers services on high-quality content development, training and implementation of Lean Six Sigma and Lean management in the manufacturing and service sectors.
They can customize their services depending on the size or nature of the company addressing the needs of different segments, from small to multinational, manufacturing to the software company. “Our primary expertise lies in resolving business problems by applying process improvement techniques and methodologies, leading to enhanced operational efficiency and effectiveness”, says Annamalai Chinnakkani, Principle Consultant.
Delivering Consistent Business Results to the Customers
Currently ICEQBS is working with world’s leading manufacturer of welding machines on a long term project to develop Customized Content for Lean Six Sigma Green Belt based on CDOV (Concept-Design-Opt imize-Verify) approach for New Product Development for their Research & Development personnel at their Chennai based R&D center. Their scope of the work includes conducting workshop mode training sessions based on the content, customized with case studies and examples from their own projects to enable the students to understand the concepts and tools clearly. Experts from the firm also offer project guidance support to enable the participants to apply the tools and concepts in their real time projects and deliver high quality and time bound results in their projects.
ICEQBS is engaged on a pilot project for improving the customer experience with a multi-national Ophthalmic lens manufacturing company, based at Chennai. Their tasks encompass micro level mapping of processes impacting the customer experience, doing Time & Motion study in their Customer Service department to identify opportunities for improvement, aligning the organization on finalizing the root causes and action plan and innovative activity based training to improve customer experience. ICEQBS is working with a Paint Manufacturing giant on a customized pilot project for Cultural Change towards Continual Improvement, involving all layers of the organization.
ICEQBS follows a hybrid model offering seamless online & offline support from senior & junior consultants to optimize cost & to ensure quality of services
Initiative includes Customized Process audits, Customized training on Problem solving tools, Identification and completion of Kaizen and Cross Functional Projects to improve efficiency and reduce cost. The company is also actively collaborating on a pilot project with a multi-national company, based at USA and manufacturing HVAC systems to offer training on Lean Six Sigma White and Yellow Belt to their employees and guide them to successfully complete their projects. ICEQBS follows an uncompromised approach to the quality of training and consultancy services so that the client can become self-reliant within few years in a cost effective manner.
Moving forward, ICEQBS aims to improve its brand awareness by being more active on social media through digital marketing, manufacturing exhibitions and advertising in industrial magazines like CII/FICCI/State Small Industry Development Corporations. The company has also planned to expand its Process Improvement consultancy segment in India, the Middle East, Africa and South-East Asian countries in the coming years.