Global IT solutions provider Cognizant unveiled its new AI-powered virtual assistant this week, and the company says it's already helping employees come up with new ideas to deliver solutions to customers.
Bluebolt GenAI assistant will also be available to customers who want to deploy their own solutions, said Cognizant's global vice president of global deployment excellence and project management and the Cognizant Bluebolt Program.
Samuel told CRN that an important part of his responsibilities is to establish the right processes, processes, metrics and procedures to ensure that Cognizant projects are delivered consistently and on time and at expected costs and to prepare customers.
“In this context of continually improving our services, safeguarding and running them between proper guardrails such that we meet client requirements consistently and improve productivity, innovation becomes very important,” he said. “And innovating at the edge where associates are working with clients, which is incremental innovation, is the grassroots innovation program that we are running at Cognizant, which is Bluebolt. Cognizant has had a decade-long practice of running innovations for clients. But what we have done this year is bring in a lot more executive ownership, a lot more visibility, and a lot more investment, and rebranded it as Bluebolt.”
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