The inspection and certification services market has experienced tremendous growth in recent years due to the intense demand for quality control and safety measures across numerous industries, particularly manufacturing, construction, food, pharmaceuticals, retail, and oil and gas. Clients and buyers are increasingly seeking higher quality in the products and services they are willing to procure. Currently, there is a growing trend of implementing advanced technologies like IoT, machine learning, and artificial intelligence to improve the accuracy of inspection services. Companies, in order to optimize costs and maximize efficiency, are choosing to outsource inspection services. This trend is further driven by the globalization of supply chains, which demands independent verification and compliance with local and international regulations.
The biggest problem faced by organizations that seek out third-party inspection services is international expansion. The complexity of navigating the legal and compliance requirements on foreign soil poses a high risk of failure for businesses if they do not adhere clearly to them. They face several challenges pertaining to the employment laws, taxation laws, and payroll rules of the region.
Additionally, there is the complexity of establishing a supply chain from scratch. To address these challenges, Gulf Lloyds International Services has actively taken steps to provide solutions that streamline the inspection processes while optimizing costs. Simultaneously, the company focuses on building solid relationships with clients and providing excellent customer service.
"As a third-party, independent company, Gulf Lloyds delivers its services in full compliance with the principles of professional ethics, transparency, confidentiality, and social accountability," says Jaykumaar B, CEO, Gulf Lloyds Group.
Safeguarding Life, Property & the Environment
Gulf Lloyds (GL), established in 2008, is an independent inspection and certification conformity assessment body that is QCI-NABCB accredited and ISO certified. Its main objective is to safeguard life, property, and the environment through quality assurance and total quality management. The company has been providing services to government, public, and private entities involved in onshore and offshore marine activities.
It is a professional organization backed by trained and skilled personnel. Additionally, it is accredited by the Petroleum and Natural Gas Regulatory Board of India. The portfolio of all these approvals allows them to fast-track through numerous criteria laid down by regulatory bodies, ensuring the client organization has a seamless onboarding experience into the new region.
Gulf Lloyds was able to secure a position in the Indian market by identifying the gaps left by the dominant European inspection agencies. They initially started by providing subcontracting industrial services and later expanded to include a broad spectrum of customer-oriented inspection and certification services efficiently and cost-effectively.
Gulf Lloyds Group operates multiple brands, namely Gulf Lloyds Industrial Services (GLIS), Gulf Lloyds Business Assurance (GLBA), Gulf Lloyds Training Institute (GLTI), Gulf Lloyds Testing Services (GLTS), and Gulf Lloyds Consultancy Services (GLCS). Each of these companies provides comprehensive inspection services specializing in auditing, training, material testing, non-destructive testing, quality assurance, and project management consulting.
The company offers reliable testing and certification services to ensure faster regulatory approval and efficient entry into global markets. With its total quality assurance capabilities, GL helps customers across the supply chain maintain high standards and reduce costs. They have a dedicated team to assist customers every step of the way, allowing them to maintain a positive record with minimal dissatisfaction over the past ten years. "Maintaining our professional integrity in our dealings with clients, colleagues, suppliers, and in the countries where we do business is the only way to protect our reputation in the marketplace. It is the shared responsibility of every Gulf Lloyds employee," says Jaykumaar B.
Globally Trusted Organization
From humble beginnings with a single employee at the time of its founding, the company now boasts a workforce of over 1,600 employees and three directors, with eight offices in India and 29 offices spanning the globe. With a reputation befitting an internationally trusted organization, there are high expectations. Clients typically assume that the inspectors have a deep understanding of the specific industry or field they are hired to consult in and are also equipped with knowledge of relevant regulations and standards that must be adhered to.
The inspection industry faces several challenges that can hinder profitability. Every employee at Gulf Lloyds undergoes a three-phase interview process, with the final interview supervised by the CEO himself. A major problem in the inspection industry is the shortage of skilled labor and the high cost of equipment needed to perform inspections accurately and effectively. Gulf Lloyds has extensively invested in training its inspectors, keeping them up-to-date with the latest industry standards and requirements, and equipping them with the necessary tools and technology to execute flawless inspections. They also have a specialized team of engineers who carry out large turnkey orders, inspections, and certifications involving plates, casings, fabricated and machined products, forged products, line pipes, and tubes, to name a few.
Their employees serve in reputed companies in Canada, the USA, the UK, the UAE, Africa, Europe, Egypt, Asia, and prominent Indian clientele such as IOCL, Adani Total Gas, BPCL, HPCL, ONGC, OPAL, Gujarat Gas, IRM Energy, Indraprastha Gas, and GAIL. This is a testament to their efforts to rise in a hyper-competitive industry. "This journey of Gulf Lloyds is a testament to the vision and dedication of its founders and the hard work of its employees, who have turned a small idea into a global success story," says Jaykumaar B.
This journey of Gulf Lloyds is a testament to the vision & dedication of its founders & the hard work of its employees, who have turned a small idea into a global success story
Shaping the Future
Every day, people are witnessing new breakthroughs in various sectors thanks to new technologies and innovations. GL ensures that all its tools and employees are kept up-to-date with off-site training, classroom training, and industry expert-led training sessions. In the case of new software, all inspectors are immediately brought up to speed.
“Customer satisfaction is the main target,” says Jaykumaar. Quality inspection occurs at the later stages of any major project. The company is committed to meeting social accountability standards and cementing its reputation as a trusted brand. As a leader in this field, they constantly strive to exceed customer and societal expectations and deliver market-leading services whenever needed. They aim to cover all industry sectors and impact the products and services the average consumer relies on to sustain their everyday lives.
"We are recognized as the global benchmark for quality and integrity. We ensure our value-added services benefit our valuable customers regularly," adds Jaykumaar.
Over the next five years, Gulf Lloyds intends to expand its reach and market share in the oil and gas industry by approaching major national and international refiners. To achieve this, they plan to open more than 50 offices worldwide, thereby securing a substantial presence in key markets. With a robust and well-trained workforce, they aim to provide top-notch services to their clients, ensuring they receive the best value for their investments. Through expansion, they plan to position themselves as a leading provider of inspection services and aim to become the company of choice for clients seeking reliable and efficient services.
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