The e-commerce giants, Amazon and Flipkart have created over 1.4 lakh jobs ahead of the festive season in different departments like last-mile connectivity, customer support, and supply chain. Amazon.in has created over 90,000 employment opportunities by far whereas Flipkart has managed to add over 50,000 direct jobs in the portfolio.
Flipkart also aims to expand its network by creating indirect jobs through its seller network taking it to 6.5 lakh. Seasonal employment opportunities have been created across various verticals like customer support, logistics arm, supply chain, fulfillment centers, sortation centers, and delivery stations.
Ahead of festivals like Dusshera and Diwali, the sales of the e-commerce giants witness a significant jump and generally accounts for the major portion of their annual sales. Amazon has created several positions in Delhi, Mumbai, Bangalore, Pune, Chennai, Hyderabad and Ahmedabad.
Talking about the same Akhil Saxena, the Vice President of Amazon India (Customer Fulfilment) said, “This year, we have created opportunities for close to double the number of seasonal associates compared to the last festive season. These seasonal associates will augment our capabilities to serve our customers better and ensure faster deliveries across the country.”
The company has over 15 customer service sites functioning across 11 cities that provide assistance to customers with pre-order and post-order support. At Flipkart, the whole process of hiring and up-skilling is done according to the norms laid by the National Skill Development Mission and it is expected that this will give a spur to local employment and economy.
Kalyan Krishnamurthy, the CEO of Flipkart Group said, “At Flipkart, however, our aim is to benefit the entire ecosystem with our initiatives and that is exactly what our Big Billion Days aims to do. With new employment opportunities across geographies and the prospect of scaling the sellers' businesses, we aim to stimulate local industries and foster the creation of a robust economy.”
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