The burgeoning urban landscape of India, marked by a proliferation of housing societies and tech parks, is driving an unprecedented demand for elevators and escalators. High-rise apartment buildings adorned with malls and commercial establishments on the lower floors and residential spaces above are becoming increasingly prevalent. Consequently, the demand for escalators and elevators is rising, reflecting a paradigm shift akin to Western countries. Furthermore, the proliferation of vehicles on Indian roads has exacerbated parking challenges, particularly in rapidly expanding urban centers. As a result, there is a growing demand for multi-level car parking systems to optimize space utilization.
Given the constraints imposed by smaller land areas and the prevalence of high-rise construction, the need for innovative parking solutions is projected to double over the next five to six years. Amidst this transformation in urban development and escalating demands for vertical mobility solutions, Salzgitter Lifts emerges as a pioneering force in elevator and escalator manufacturing.
Established in 2009 as a spin-off from its parent company, Salzgitter Hydraulics, Salzgitter Lifts brings over three decades of engineering prowess and manufacturing expertise in lift manufacturing. “We come with a lot of heavy engineering, design, as well as manufacturing and commissioning experience”, says Bindu Reddy, Managing Director, Salzgitter Lifts. With a rich portfolio encompassing Fortune 100 clientele spanning diverse sectors such as steel, coal mining, and hydro projects, the company brings unparalleled expertise to vertical transportation.
Collaborating closely with clients, commercial and home, Salzgitter Lifts crafts tailored solutions to meet specific requirements. The company offers an end-to-end service model, epitomized by a fully integrated factory that spans design, production, and commissioning. The state-of-the-art factory is equipped to handle 90 percent of manufacturing in-house, where the company ensures stringent quality control and customization capabilities. Committed to excellence, the company adheres to ISO standards across its operations, setting a benchmark for quality and reliability. In addition, the company has carved a niche in the home segment by offering aesthetically pleasing elevators that seamlessly integrate with architectural aesthetics.
Leveraging IoT technology, Salzgitter enables remote monitoring and predictive maintenance, ensuring optimal performance and minimizing downtime. In addition, features like GSM panels enhance safety and responsiveness, particularly in home elevators, where prompt assistance is paramount. Following installation, a specialized service department with a responsive call center promptly addresses breakdowns and maintenance inquiries. For preventive maintenance, a team of skilled technicians undergoes regular training sessions encompassing technical proficiency, safety protocols, and quality control procedures.
Scheduled service plans are proactively communicated to clients, mitigating the need for reactive interventions
Emphasizing the importance of quality assurance, Salzgitter Lifts conducts quarterly training sessions for supervisors, reinforcing ISO-driven QC standards at every installation stage. Rigorous QC inspections, guided by predetermined checkpoints, are performed to uphold compliance and ensure adherence to stringent quality benchmarks. Before the handover, lifts undergo comprehensive QC assessments to guarantee operational excellence. By prioritizing regular maintenance and leveraging trained personnel, the company minimizes downtime and post-service complications, enhancing overall reliability and customer satisfaction. The call-back ratio is currently at 0.9 per lift, which is the lowest in the industry.
Expansion plans encompass further development of the existing factory infrastructure to accommodate increased manufacturing demands. With a focus on enhancing in-house production capabilities, the company aims to augment its capacity to produce a greater proportion of components internally, aligning with its commitment to technological advancement and market expansion. Aligned with the Make in India initiative, the company has rebranded its products as Mayura, Hamsa, Airavatha, Vimana, Simha, and Garuda, showcasing a steadfast commitment to promoting Indian-made quality goods. As India’s urban landscape continues to evolve, Salzgitter stands at the forefront of revolutionizing vertical mobility, shaping the skyline of tomorrow with unparalleled expertise and ingenuity.
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