The demand for gases has grown through time to become the backbone of all technological advancements, be it in infrastructure, healthcare and many other industries. For multiple operations across different segments, today, the clients desire an uninterrupted supply of gas round the clock. According to Anand Gupta, Director, Gupta Oxygen, “Based on individual demand, every consumer requires a customized solution based on their specific requirements. So, satisfying the customers' expectations for the quality, quantity, logistics, packaging and timely supplies of material are the major bottlenecks for which we need to define ourselves on a daily basis”.
Talking about Gupta Oxygen, Anand mentions, “In our company, we are taking regular feedback from our customers and are trying to bring new developments and innovations in mode of supplies viz packaging, and other modes to meet the customer’s individual demand, thus trying to to achieve highest satisfaction rate. We keep on growing if our customer is satisfied with our services”.
Innovation With Customized Solution
Having commenced its operations in 1963, Gupta Oxygen has maintained a stringent and continued eyeing for the development of new gases and inventions to its portfolio. Furthermore, over time, the company has developed a highly skilled and experienced team of technocrats to establish
unmatched expertise for developing new solutions and innovations. Consequently, this has helped Gupta Oxygen to provide flawless customized service based on the expectation of every individual customer.
“We are providing a complete range of Medical Gases, Industrial Gases, and Refrigerant Gases and that too meets with individual specific requirements with respect to purity, quality, and quantity. Understanding the consumer-specific requirement and providing a suitable solution is the USP which we always bet upon”, points out Anand.
Specialized Service
With an aim to meet specialized demands in a meticulous manner, Gupta Oxygen has incorporated three vertices within the firm. Today, starting from the small consumer in the household requiring a small medical oxygen cylinder to a big infrastructure company which requires bulk gases in metric tons, all the needs are met complicatedly and within the stipulated time frame.
To elaborate, all the demands for healthcare and medical gases are being taken care of under the brand MYOXY; whereas, the cold chain requirement of refrigerant gases is being served from FLUORO. Further, Gupta Oxygen provides a comprehensive service in Infrastructural or Project related demands like testing or purging of natural gas pipelines or installing the tank and delivering Liquid Medical oxygen in hospitals or supplying Gases through Cascades or Tankers for different types of projects.
We are taking regular feedback from our customers and are trying to bring new developments and innovations in mode of supplies viz packaging and other modes to meet the customer’s individual demand, thus trying to achieve highest satisfaction rate
The Future
In the coming days, Gupta Oxygen is coming up with big Investments in the cold chain segment of gases or refrigerant gases. The firm is commissioning India’s first state-of-the- art blending and filling unit for refrigerant gases with the technical collaboration of one of Forbes Global 100 company. Currently, Gupta Oxygen is focusing on bringing new solutions for its customers in the cold chain with its brand FLUORO.
With an in-depth understanding of the consumer specific needs, the firm is set to create robust infrastructure in the coming days to maintain a leading-edge over its competitors.
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