The mechanical seals and sealing systems components market in India and across the world is rapidly growing owing to several factors. There is increased industrialization, coupled with rising environmental standards and an augmented need for high-performance sealing solutions in the oil and gas, chemicals, power, and pharmaceutical industries. This has led to new technologies such as advanced materials and better design methodologies due to the new global trends towards emissions reduction and better methods of predictive maintenance. This has created new opportunities for mechanical seals, especially in areas driven by the shift towards environmental sustainability such as green hydrogen, carbon capture, utilization, and storage (CCUS), fuel gas desulfurization, and water treatment plants.
EagleBurgmann India has established itself in the seals and sealing systems and components market and has skilfully managed to address the issues that businesses face while seeking such important products. The major challenge faced is to provide tailored solutions that meet the needs of operations, integrate with existing systems while maintaining quality and reliability demands. Further, the clients expect the lead time to be shorter and after-sales services to be provided without delay to reduce downtime and increase the life of the equipment.
To meet the expectations of the clients, EagleBurgmann India has continuously aligned itself to understand each client’s requirements and for this the company has developed a network of sales and service offices throughout the country backed by three modern manufacturing plants.
Swift Service Response & High-Quality Support
EagleBurgmann India’s specialization in its strategies in terms of speed and quality is evident. The company has established a network of service centers across the country and has strategically positioned service engineers so that they can easily reach their key customers within a couple of hours. Diagnostic facilities and remote monitoring technologies allow the company to resolve the problems of services quickly and efficiently. This approach reduces the time taken by a client to wait for their order to be processed and thus increases their utilization time.
In addition, the company’s service engineers are regularly trained so that they are up to date with the technologies and practices. The company’s service engineers not only specialize in mechanical seals but they are also equipped with the knowledge and skills to diagnose and solve equipment and processes related problems.
“We manage the maintenance contingencies through a special cell which is located at the headquarters to ensure that any unplanned situations are effectively addressed. This strong foundation helps us provide sealing solutions that are dependable and reliable to our clients,” says Gurbax Singh, Managing Director of the company.
Expertise of the Service Engineering Team
The foundation of the company’s service delivery is its pool of professional and experienced service engineers. Every engineer is trained and has adequate experience in the field, which makes them capable of solving all challenges.
The service team of EagleBurgmann India has been rated to be among the best experts in the industry. Their vast experience in mechanical seals together with their dedication to offering customers a unique service guarantees the clients a fulfilling experience. This commitment to service delivery also improves the reliability of the equipment while improving customer confidence and satisfaction making it the go-to organization for sealing solutions.
Continuous Learning & Development & Excellent Work Culture
Training and development are an important aspect of EagleBurgmann India. As the sector demands products that are unique and complex, the company has a strong focus on skill enhancement. The absence of extensive training tools in the market has led to focus on internal training solutions, which involves utilising experience to train new service engineers.
The company employs an on-the-job training system of mentorship where skilled senior personnel pass on the knowledge and experience gained over past 50 years to the next generation. Besides, it has in place a knowledge transfer program, which involves documentation and standardization of all procedures. An electronic archive contains technical drawings, troubleshooting guides, and best practices, maintained centrally this enhances the company’s training effectiveness. The fact that the company has been consistently been recognized as a great place to work for the past two years is a testament to the exceptional work culture at EagleBurgmann living up to the company motto RELY ON EXCELLENCE.
We manage the maintenance contingencies through a special cell which is located at the headquarters to ensure that any unplanned situations are effectively addressed
Rigorous Quality Control Measures
One of the most crucial pillars of EagleBurgmann India is the quality of the manufactured products, and the company has a strict policy of quality control in the production line. Having been certified for ISO 9001 since 1994, it has worked towards building a strong quality culture over the last three decades. Quality control measures undertaken by the company are procurement quality checks, middle point checks, and endpoint checks to guarantee that the company’s products conform to the highest quality and reliability in compliance with the API and ISO quality standards.
Driving Innovation through Research & Development
The company’s innovation is well supported by its state of art research and development (R&D) capacity, thus making it a strong player in the industry. It has also allocated considerable capital for world class testing facilities and has a team of engineers who are always committed to the process of adopting new technologies to improve the existing range as well as diagnosing field problems. The R&D centre, accredited by the Government of India, examines new designs before they are launched to the market, and is able to guarantee that all products that are sold are engineered for peak performance and rigorously tested under simulated operating conditions.
Looking forward, the company has a clear strategic vision of expanding its product offerings and strengthening technology, quality, and innovation. It plans to support this growth by investments in R&D, infrastructure, talent development and environmental stewardship with an aim of moving ahead from being a CII certified Green Co Gold rated company in 2024 to Platinum certification by 2027, in its journey of unwavering commitment to sustainability.
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