Tata Consultancy Services is partnering with Salesforce to assist clients in the manufacturing and semiconductor sectors in leveraging Artificial Intelligence for added value.
In this partnership, TCS revealed that it has introduced three initiatives as semiconductor sales accelerator aimed at boosting sales through data-driven insights, a seller for the future that offers near real-time insights, predictive analytics, and personalized recommendations, and a digital field service designed to supply technicians in the field with real-time information, predictive maintenance insights, and optimized scheduling.
A significant challenge for organizations in their AI adoption efforts is to realize the full potential of their data. According to a statement from the company, large organizations frequently store data in unstructured silos.
According to a release, "The collaboration will leverage the combined industry expertise, AI, and cloud capabilities of TCS and Salesforce to help manufacturers and semiconductor chipmakers to unlock data-driven insights for smarter selling and exceptional service,"
Acknowledging the distinct challenges and opportunities in the manufacturing and semiconductor sectors, this partnership utilizes the united strengths of both firms to digitally revolutionize how customers in these fields sell and service their products, it stated
TCS has more than 20 years of experience in the semiconductor field, covering research, architecture, design, manufacturing, assembly, and advanced packaging.
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