Testing and measuring instruments play a key role in uplifting the quality standards of products. However, paucity of CapExmakes it difficult for companies to avail quality testing and measuring services due to their high cost. Instruments that are imported are inevitable for this industry operation due to their guarantee of high level of precision. The clients opting for machines manufactured locally often face issues in complying with the national and global standards, whereas testing and measuring, especially of food and milk have strict instructions to follow.
In this regard, Everest Instruments comes to the rescue by manufacturing and supplying precision analytical instruments used in dairy and food testing. The company, in its 21 years of experience has realized that Indian clients are highly price-sensitive. Their major pain point is often the absence of quality choice that is also cost-effective. The company as a market leader has driven their services through R&D development and provides the customer with large range of instruments.
The customers can select from their innovative product range that would address their need and meet their expectations in cost-effective manner. As the Managing Director of Everest Ajit Patel said, “Since the beginning, our motto was to sell
innovative products to the market. We have very much succeeded in our mission; our clients adopted the latest technologies time again. Our innovative products transformed the industry from the traditional way of analyzing.”
Work Ethics
The internal culture of the organization involves innovative thinking and the teams are committed to understand new concepts. They are open to new ideas and possess desire to conceptualize them to commission it. This helps Everest in product differentiation in terms of performance, features and efficacy. Repeated instances of embracing new technology has made the company pioneer in IT integration in dairy and food testing and measuring instruments manufacturing industry. In order to match with the operation portfolio it resources workers that excel in good people skills, creativity and adaptability. This helps the company to align with their goals to complete service differentiation as explained by Ajit, “Differentiation of service includes not only delivery and customer service, but all other supporting elements of a business such as training, installation, and ease of ordering.”
The products and services provided to the customers meet the international standards which also abide the company’s vision to support the Indian farmers
Looking at the Future
Long-term associations with customers have enabled Everest to consider them as business partners and it strives to meet their needs at each step. The products and services provided to the customers meet the international standards which also abide the company’s vision to support the Indian farmers. On this point Ajit adds, “We never compromise with the quality. We cannot afford to have a breakdown in the milk collection/dairy process, which is in a 24-hour operation. We try to define the quality standards, determine the process to improve, do end-product evaluations, train our employees, and let the technology help the process, update the equipment wherever needed and create a response plan.”
The company is currently focusing on the future opportunities that the current Indian industry possess as it is in a period of transformation. The company is also investing in technology to develop their supply chain that is liable to add opportunities of exporting. They are also determined to introduce customized solutions for their customers meeting the international standards.
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