The growth of the Indian crane industry is propelled by substantial investments in research and development, a knack for innovation, and the ‘Make in India’ initiative. This has increased the preference for domestically manufactured crane equipment across various sectors, propelling the industry forward rapidly. Historically, the procurement of cranes relied heavily on imports from Europe or China. However, this trend is swiftly changing as the Indian crane industry establishes itself as a beacon of reliability and innovation. With the global market increasingly focused on India, companies like Capital Cranes lead the charge in providing cutting-edge crane technology and services.
Capital Cranes, a pioneering force in India’s industrial crane sector, delivers innovative solutions rooted in reliability and customer satisfaction. Capital Cranes innovatively addresses challenges by recognizing the pivotal role of cranes in industries’ seamless operation. Leveraging top-tier components from renowned brands like KITO in Japan and European counterparts ensures unparalleled reliability and minimal downtime for customers. “In the short span of 4 years, we have never received a customer complaint about our cranes with KITO Hoists,” says A.V Thiyagrajan, CEO at Capital Cranes. “Our product speaks for itself.”
The company proudly serves as the preferred supplier to esteemed organizations across Chennai and South India & MENA Countries,
showcasing Capital Cranes’ commitment to excellence and unwavering dedication to customer satisfaction. While turnover figures vary across the industry, Capital Cranes is a trusted partner due to its customer-centric approach. The company understands that satisfaction entails fostering trust, reliability, and mutual success, not merely completing transactions.
Swift assistance is imperative in addressing industrial crane issues, a need Capital Cranes proactively meets with its after-sales service. Prompt issue resolution through remote aid or on-site engineering support underscores the company’s reliability and efficiency, earning it a sterling reputation in customer support. In addition to providing top-notch crane solutions, Capital Cranes prioritizes client training for optimal utilization and safety. Through comprehensive training sessions in regional languages, clients acquire the knowledge and skills to operate and maintain their cranes effectively. Stringent safety measures, including load testing and adherence to standards, ensure a secure working environment for all stakeholders.
Capital Cranes’ client engagement process centers on understanding and fulfilling specific project requirements. Leveraging expertise from initial consultations to project execution ensures quality, cost-effectiveness, and timely delivery. This customer-centric approach solidifies Capital Cranes’ reputation as a preferred partner for complex industrial projects.
Prompt issue resolution through remote aid or on-site engineering support underscores Capital Cranes’ reliability and efficiency, earning it a sterling reputation in customer support
The company’s commitment to innovation extends to plans, with expansion into GCC countries and North Africa on the horizon. Continuous research and development aim to reduce crane downtime and enhance project efficiency, reaffirming Capital Cranes’ position as an industry trailblazer.
As young entrepreneurs passionate about innovation, the Capital Cranes team aims to inspire the next generation of crane industry leaders. Sharing their expertise paves the way for future advancements, ensuring India remains at the forefront of the global industrial landscape. Capital Cranes epitomizes India’s burgeoning industrial prowess, offering comprehensive solutions rooted in reliability, innovation, and customer satisfaction. As the industry evolves, Capital Cranes remains steadfast in its commitment to driving progress and shaping the future of industrial crane solutions.
