The key to driving loyalty and business success is customer trust. Unfortunately, many business owners fail to see its significance as it is the core aspect of a business to establish trust with their customers. This enables customers to advocate for such businesses which results in increased brand visibility, increased revenue, and attain more customers. By respecting their customers and providing relevant and personalized experiences, any business leader can build a strong foundation and cultivate their business for continued growth. A prime example of such a leadership persona is Visvanth Kumar, Director of Hindmed Systems.
Hailing from Tamil Nadu, India, Hindmed Systems has been a leading supplier of high-quality medical equipment since 1992. The company offers medical apparatuses for specialties like cardiology, orthopedics, urology, general surgery, obstetrics, and gynaecology.
As a leader with over 30 years of experience in this field, Visvanth Kumar shares the key factors behind the success of his business journey as well as of the company - honesty and trust! “We deliver optimal quality equipment, satisfied after-sales services, and dedicated customer service. This helped us to earn the unwavering trust of our customers,” says Visvanth Kumar, Director of Hindmed Systems. Moreover, he never compromised on the core values of the company and was hence able to build long-term relationships with his customers.
The backbone of Hindmed Systems is their brilliant and expert team. It is their approach towards the customers and the quality of the service offered played a crucial role in helping the company scale great heights. For that reason, the team members receive regular training on the use of the machines, customer handling, and product knowledge. These services are offered through an in-house training lab to assure improved performance.
As the Director, Visvanth Kumar believes in leading by example and therefore his team members accompany him to customer meetings and discussions where they are also given a chance to present their expertise and learn the tactics he uses to acquire customers. This not only helps them in skill development but also boost their confidence.
We deliver optimal quality equipment, satisfied after-sales services, & dedicated customer service. This helped us to earn the unwavering trust of our customers
Being involved in a highly competitive space, Visvanth Kumar understands how significant it is to stay updated with the changing trends wherefore he attends every medical conference, domestically and internationally, to learn and explore the new advancements and latest scoop of this field. Besides, an ever-evolving sector comes with never-ending challenges and hurdles. Visvanth Kumar and his team have always been able to overcome all those difficulties persistently by remaining at the top of their game.
"Hindmed Systems has matured to become one of the trusted advisors & a reliable source of products & solutions in India"
Furthermore, to the upcoming generation of business leaders and entrepreneurs, Visvanth Kumar suggests the same philosophy of leadership he adopted for his company. By embracing respect, trust, and honesty, a venture can grow immensely and set themselves apart from the competition. Today, under the stewardship of Visvanth Kumar, Hindmed Systems has matured to become one of the trusted advisors and a reliable source of products and solutions in India. Going forward, the company intends to expand their customer base internationally as well as on a pan-India level.
Visvanth Kumar, Director
Visvanth Kumar is the Director of Hindmed Systems. The company has been a leading supplier of high-quality medical equipment since 1992. He believes honesty and trust to be the key factors behind his business success. He leads by example and trains his team to become experts in space.
