| | SEPTEMBER 20228INDUSTRY INSIGHTST he pandemic we are living through will have a long-term impact on how we live and work, even as restrictions are lifted and things get `back to normal'. It has accelerated the trends towards remote working, flexibility in operations and online shopping. The current scenario has also made us examine closely how we use our environment, interact with others, and re-assess what is `safe' and `clean'. This is a huge opportunity for FM companies to showcase their solutions and emerge as a strategic partner for customers in different sectors. According to a study done by Research and Markets, the global facilities management industry will grow at a CAGR of 11.4 percent and is estimated to reach $59.33 billion by the year 2023.HERE IS A ROUNDUP OF THE LATEST TRENDS IN THE FACILITIES MANAGEMENT INDUSTRY:· Outsourcing of FM Services­ With ongoing pressure to reduce operating costs, organizations today are evaluating their operating model. Their approach to outsourcing has broadened as they begin to view facilities management service providers as a strategic partner and maximise value creation. Outsourcing is increasingly delivering more complex services. The facilities management model has come a long way and is now capable of providing value that is far beyond simple cost savings.· Data-driven Decision Making- Data from IoT devices and facility management software helps facilities managers understand more about how their workplace functions and KEY TRENDS SHAPING THE FACILITIES MANAGEMENT INDUSTRY By Manoj Parekh, Managing Director, OCS Group India Manoj Parekh,Managing Director
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