| |November 20219The Indian logistics sector provides livelihood to more than 22 million people· Forward looking vision towards quick adoption of technolog-ical innovations like online meetings, Work from Home, AI/ML, IOT, GPS, Cloud infrastructure etc.Many of these organised players have seen tremendous growth in throughput, revenues & of course profits over the last 18 months; it is mainly due to the rapid operations adaptabil-ity, technological adoption & quick decision making of these organisations.This period has also seen the sharp rise of many start-ups which are leveraging the booming e-commerce sector. With the pandemic the focus shifted on providing the end consumer with a plethora of online convenience options & reduce the depen-dence on physical market visits. A large number of services/mobile apps materialized to cater to the need of contactless, speedy delivery of essential daily need items/services, protec-tive gear, masks, sanitiser etc. These start-ups have also seen phenomenal growth & are bridging the gap in the fragmented unorganised sector. Moreover, they are technology savvy & are focused on providing the end consumer with visibility & con-trol over the delivery of their orders/services. Hence, not only enhancing the customer experience but providing true custom-er delight & gaining their loyalty in return.The Indian logistics sector provides livelihood to more than 22 million people. However, the logistics cost in India (as a per-centage of GDP) is about 14 percent, which is quite high com-pared to the global target of around eight-10 percent. The bulk of logistics movement in India happens via surface transport Hence the rapid pace of infrastructure development especially road infrastructure (by official estimates over 36 kms of new roads are constructed every day) is surely a step in the right direction. This coupled with rapid adoption of innovative tech-nologies is helping to reduce the transit times & increase the transported volumes hence contributing towards reducing the overall cost through the spiraling fuel costs & lack of trained manpower add to the constant pressure of increasing costs.Despite such dynamics the future of logistics industry in India looks very bright since a large majority of overall pick-ups/deliveries are still conducted by the fragmented & unorga-nized players. We may witness large new investments in ware-housing space, huge mergers & acquisitions to create synergies in the near future. With the focus back on the India growth story due to the imminent economic revival, expected National Logistics Pol-icy implementation, Easy availability & adoption of the inno-vative technologies etc. the large untapped potential of the In-dian Logistics industry is a very fertile ground for exceptional growth in the coming years & decades...
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